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Frequently asked questions

Services, turnaround, payment and drone operations.

General service questions

What types of projects do you work on?

We work on a variety of projects, from real estate and construction to landscape photography, event coverage, and customized 3D modeling for specific industry needs.

How long does it take to receive the final product?

Turnaround time depends on the complexity of the project. Typically, most projects are completed within 3–7 business days.

Do you offer custom packages?

Absolutely! If you have specific requirements, we can create a custom package to suit your project needs.

Are your drones capable of capturing indoor footage?

Yes, our drones are equipped to handle both outdoor and indoor environments, provided there’s enough space for safe navigation.

3D modeling and photography

What level of detail can I expect in the 3D models?

We offer several levels of detail depending on your plan choice, from basic 3D modeling to premium photogrammetry with high-definition accuracy.

Can you capture high-resolution still images as well as videos?

Yes, all our packages include high-resolution photography options along with videography to ensure comprehensive coverage.

Technical and usage

What is a 360° walkthrough, and how does it work?

A 360° walkthrough is a fully immersive view that lets viewers explore a space from all angles. We use advanced imaging techniques to create an interactive experience perfect for real estate, construction, and virtual tours.

How high and far can your drones fly?

Our drones adhere to all FAA regulations, typically reaching heights of up to 400 feet. Distance limits vary depending on local regulations and environmental factors.

Can I use the footage and images on my website and social media?

Yes, all content provided is fully licensed for your personal or commercial use across websites, social media, and more.

Pricing and payment

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers for convenient, secure payments.

Is a deposit required to start a project?

Yes, we require a 50% deposit upon booking, with the remainder due upon project completion.

Do you offer refunds if I'm not satisfied with the work?

We stand by our work and will make every effort to address concerns. However, refunds are handled on a case-by-case basis.

Safety and regulations

Are you insured for drone operations?

Yes, we carry full liability insurance to ensure safety and compliance on all projects.

Do you handle the necessary permits and clearances?

Yes, we take care of obtaining any required permits and ensuring compliance with all local and federal regulations.

Are your maps and models land surveys?

No. Our deliverables are for visualization, marketing and planning, not for establishing property lines or legal descriptions. See our legal notice for details.

Still have a question? Contact us.